I have kaspersky endpoint security installed. The install starts, but about half way done i get the exact message everyone is posting. Basically everything but onenote, infopath and skydrive. I am choosing these components at install: word, powerpoint, excel, access, outlook, lync. While we do have win8 licenses available around work, i am not resorting to format and install it unless it's the only thing remaining to do. This is a lenovo 3134-a17 (m72e) i3 with 4gb ram, default integrated intel hd video card This machine is on a hybrid 2008/2003 domain, and my user account has admin privileges. I tried uninstalling 2007, both from the control panel and with the fixit, rebooting, trying both 64 bit and 32 bit and it's always the same error. I am on win 7 圆4 spanish, office 2007 small business already installed. I am not highly tech savvy - reluctantly doing the troubleshooting because I don't want to pay some tech company $100 plus to set up something that should work "out of the box!" Install still failed at about the 60% mark.Įrror Message every time: "Microsoft Office Professional Plus 2013 encountered an error during setup." Then, "Microsoft Setup Bootstrapper has stopped working."
Ran install as administrator, with all security software disabled. I deleted Office 15 files and any other files I could find associated with Office, including the registry keys. After reboot, the Office icons disappeared.
Nothing showed up in Programs list, so I could not automatically uninstall.
Office icons initially showed up on the desktop however, The machine came with trial version of Office 365 which I uninstalled, via Control Panel, before attempting to install the new Office.įirst try at installing, the process hung at about 60% (based on the graphic bar) for over 1 hour checked CPU usage for the installer, which showed 0%, so I killed the installer via Task Manager. I am starting with a brand-new machine (Toshiba Satellite C850, Intel Core i3-238M,Ģ.2GHz, 4G RAM, 圆4 processor, Intel HD Graphics 3000). I'm experiencing the same problem as others have noted here and on other forums: I cannot install Office 2013 Professional Plus 64 bit on Windows 8 OS (64 bit).
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